At PublicPlay, we are committed to protecting your personal information in compliance with the General Data Protection Regulation (GDPR). This section explains how we collect, use, and protect your data when you use our services.

Data We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number when you register for events or contact us
• Usage Data: Information about how you use our website and services
• Event Registration Data: Preferences for games and events you participate in
• Communication Data: Messages you send to us through contact forms or email

How We Use Your Data

We use your personal data for the following purposes:

• To provide and maintain our services, including event registrations
• To notify you about changes to our services or events
• To allow you to participate in interactive features of our service
• To provide customer support
• To gather analysis to improve our services
• To monitor the usage of our services
• To detect, prevent and address technical issues

Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this policy. We retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Data Protection Rights

Under GDPR, you have the following data protection rights:

• Right to access: You have the right to request copies of your personal data.
• Right to rectification: You have the right to request correction of inaccurate information.
• Right to erasure: You have the right to request deletion of your personal data.
• Right to restrict processing: You have the right to request restriction of processing your personal data.
• Right to data portability: You have the right to request transfer of your data to another organization.
• Right to object: You have the right to object to our processing of your personal data.

To exercise any of these rights, please contact us using the information in the Legal Notice section.

Welcome to PublicPlay! These Terms of Use govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms.

Acceptance of Terms

By accessing and using the PublicPlay website, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.

User Accounts

To access certain features of our services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

Intellectual Property

All content included on this website, such as text, graphics, logos, images, and software, is the property of PublicPlay or its content suppliers and protected by international copyright laws.

User Conduct

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe on the intellectual property rights of others
• Harass, abuse, or harm another person
• Transmit any viruses or malicious code
• Interfere with or disrupt the service or servers

Event Participation

When participating in PublicPlay events:

• You agree to follow all venue rules and regulations
• Respect other participants and PublicPlay staff
• Report any issues to event organizers immediately
• Understand that photos/videos may be taken for promotional purposes

Limitation of Liability

PublicPlay shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your access to or use of our services.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any changes by posting the new Terms of Use on this page.

Company Information

PublicPlay LLC
Registration Number: 1234567890
Tax ID: 0987654321
123 Isanov Street, Batken 714200
Batken, Kyrgyzstan

Contact Information

Email: [email protected]
Phone: +996 3622 37-914
Office Hours: Monday-Friday, 10:00 AM - 6:00 PM (Kyrgyz Time)

Responsible for Content

Askar Toktogulov
Managing Director
Email: [email protected]

Dispute Resolution

In the event of any disputes arising from the use of our website or services, we encourage you to contact us directly to seek a resolution. If we cannot resolve the dispute informally, both parties agree to submit to the exclusive jurisdiction of the courts located in Batken, Kyrgyzstan.

Consumer Information

According to Kyrgyzstan consumer protection laws, consumers have the right to cancel event registrations up to 7 days before the event date for a full refund. For cancellations within 7 days of the event, a 50% administration fee may apply.

Regulatory Information

PublicPlay is registered with and regulated by the Ministry of Culture, Information, Sports and Youth Policy of the Kyrgyz Republic under registration number KG-2024-001.